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FAQ

Table of Contents

As a leading manufacturer of motorcycle helmet intercom headphones, we’d like to list the most frequently asked questions from our customers, which would help you understand our company and products.

Are you a manufacturer or trading company?

Yes, we are a manufacturer with more than 10 years of experience since 2010.

What are your main products?

We have been focusing on the production of motorcycle helmet intercom headphones OEM/ODM business since our foundation in 2008. Products include 2-32 riders’ headphones. In 2021, we launched video intercom headphones, namely, we add a camera and a recorder to the headphone.

Can you do OEM / ODM for us?

Of cause, our main business is OEM/ODM, we mainly supply our products to distributors who will resale our products in their market or through their own sales channels.

What kind of OEM/ODM service you can do?

This is a most asked question, for most of the distributors, have their own business brand, and they don’t hope to sell exact same products as their competitors in the same market, so we have to do something to separate them.

  1. We could put forward to a brand new idea, which could be a new outlook, a new function, or others put forward by our customers who may know better about the users in their market. In this case, we will generate the new outlook CAD effect drawings for our customer’s confirmation. Or provide a new sample with a new function for our customer’s evaluation.
  2. Furtherly, we also need to consider how to save our customer’s budget to develop new models, sometimes, we just need to change part of the products, which could be a cover, or a buttons layout, or a material technology. In this way, we can use minimum money to make a new one.
  3. For some customers, we have to provide localized products, such as voice prompt in Spain language or others. In this case, we need our customers to provide their local language package file.
  4. Logo print, gift box, label print, all those are no problem, and for free if order quantity reaches 1000pcs.

Can we visit your factory?

Yes, we warmly welcome you to visit our factory anytime, our factory is only half an hour’s drive from the Shenzhen Airport.

What is your delivery time?

For samples, within 2 working days after payment is received. For bulk orders, it depends on your quantity and requirements on OEM / ODM.

What’s your after-sales policy?

We could provide 1-2% as spare parts, and provide no more guarantee, or we accept customers to return the RMA parts in bulk, and we replace or repair and send them back at our cost.

What are the main functions of your products?

The helmet intercom headphone is actually a walkie-talkie inside a motorcycle helmet, it could also act as an FM radio, users could store 6 FM channels, and voice assistance, which could be used to answer a phone call or start navigation during a riding course.

What are the main features of your products?

To use the helmet intercom headphone in different circumstances, they support the below features:

Bluetooth: V5.0                          

Intercom distance: 1200M

Sound Quality: HI-FI

Noise Cancelling: Support

Speaker Size: 40mm

Charging Port: USB/Type-C

Automatically Answer: Yes

Walkie-talkie connection: Yes

Phone connection: 2

working time: 15-18 hours

Standby time: 350 hours

Water-proof: IP67

Riding speed: 120km/H

FM function: 6 FM Channels        

Voice Assistance: Yes

Recommendations

T9S-V2/T9S-V4

These two models are designed for riders and pillions, they are our classic models since 2015, and with their reliable quality and performance, they are still hot in the market up to now.

T7S-V2

It’s our first intercom headphone with a video recording function, it comes with a 1080p camera, and supports 256G TF card recording.

T8S-V2

This model also with video recording function, it comes with a 2K resolution camera.

Postscript:

Prime Idustry is a leading manufacturer of various riding gears like motorcycle Bluetooth helmet intercom, smart helmet for bicycles and so on. As we persisted OEM/ODM business many years for China demestic dealers and overseas distributors, If you also plan to develop your distribution business in this field, please feel free to contact us, you would get:

1. Factory-direct price and services

2. Proved products quality

3. Customized your unique models (We would provide design ideas for your options)  

Finally, we also welcome your personaly or third-party audit.

Get Latest Catalog & OEM Quote

We’ll send you our catalog and OEM price if you could leave your eamil here.

Ask For OEM Quote

We will contact you within 1 working day, please pay attention to the emails from [email protected].

To be efficient, please briefly describe your interested models and potential order quantity, or other information you would like to share with us, thanks a lot!